Car Hire Terms of Service

Welcome to Car Hire Melton Mowbray. These Terms of Service govern your use of our website and vehicle rental services. By accessing our services, you agree to these terms.

Rental Terms

All vehicle rentals in Melton Mowbray are governed by a comprehensive Rental Agreement provided at the time of booking confirmation or vehicle pickup. This document outlines the specific terms, conditions, insurance coverage, fees, and your responsibilities associated with the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.

Eligibility Criteria

Requirements for Vehicle Rental

  • To hire a vehicle in Melton Mowbray, drivers must be at least 21 years old, though requirements may vary based on the vehicle type. A valid full driving licence appropriate for the selected vehicle category is necessary, along with proof of identity and current address. Valid payment details and a security deposit are also required. Additional conditions may apply as outlined in the Rental Agreement.

3. Reservations and Payments

  • Reservations can be made via our website, over the phone, or directly at our Melton Mowbray office. A deposit may be necessary to confirm your booking. The remaining balance and any security deposit are usually payable at the time of vehicle pickup. All charges are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, with secure processing through trusted payment partners.

Vehicle Pickup and Drop-off

  • Upon collecting your vehicle in Melton Mowbray, it is essential to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be created and must be signed by both parties. Please return the vehicle in the same state as received, considering normal wear and tear. Any new damage will be evaluated and charged as necessary. The vehicle should be returned with the same level of fuel as when collected; otherwise, refueling charges will apply. Late returns may incur extra fees, so please notify us as soon as possible if you anticipate being late. You will be responsible for any parking fines, traffic violations, or related charges incurred during your rental, plus an administration fee.

Insurance and Liability Details

  • All rentals include basic third-party insurance. Detailed coverage information and excess amounts can be found in the Rental Agreement. Additional insurance options may be available to lower your financial liability. It is advisable to review these options thoroughly. You will be liable for any damage or loss up to the excess amount, unless you have opted for extra coverage. Damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of insurance policies.

6. Modifications and Cancellations

Cancellation and amendment policies differ based on the type of booking and the notice provided. For precise information, consult your booking confirmation or Rental Agreement. Please be aware that late cancellations or missed reservations may incur additional charges.

7. Restricted Activities

Prohibited vehicle uses:

  • Use of the vehicle for any unlawful activities is prohibited. Engaging in racing, rallying, off-roading, or similar risky behaviors is not allowed. The transport of hazardous materials is strictly forbidden. Sub-letting the vehicle or permitting unauthorized drivers is unacceptable. Operating the vehicle under the influence of substances is prohibited. The vehicle should only be used for intended purposes, and compliance with passenger and weight limits is required. Driving beyond agreed geographical boundaries without prior consent is not permitted.

Breach of these terms may lead to rental termination and extra fees.

Liability Limitations

To the fullest extent allowed under English and Welsh law, Car Hire in Melton Mowbray is not liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business arising from your use of our services. Our total liability for any claim will not exceed the rental amount paid in the past 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.

Governing Law in Melton Mowbray

These Terms are regulated by the laws of England and Wales. Disputes will be resolved in the courts of England and Wales.

10. Updates to Terms

We may update these Terms at any time. Changes take effect as soon as they are posted on our website. Continued use of our services indicates acceptance of the revised Terms.

Contact Details

For inquiries regarding these Terms, please reach out to us:

Melton Mowbray Car Rental Services
Riverside Way, Melton Mowbray LE13 0AT, United Kingdom
Contact Number:: 443332100115